77u777 Privacy Policy

1 Introduction and Controller Identity

This Privacy Policy ("Policy") describes how 77u777 ("77u777", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your") who access or use the 77u777 platform at 77u777.vip. 77u777 operates as an offshore online gaming and sports betting platform serving English-speaking players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

By registering an account with 77u777, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not create an account or use the 77u777 platform.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, which together form the complete agreement governing your relationship with 77u777.

2 Legal Basis for Processing

77u777 processes your personal data under one or more of the following legal bases:

• Contractual necessity: Processing your identity, contact, and financial data is required to create and maintain your account and to fulfil our obligations to you as a platform operator.
• Legal obligation: We are required to retain certain transaction and identity records in order to comply with applicable anti-money-laundering (AML) and know-your-customer (KYC) obligations.
• Legitimate interests: We process technical and usage data to detect fraud, prevent platform abuse, and improve the security and performance of 77u777 for all players.
• Consent: Where we send you promotional communications or use non-essential cookies, we rely on your explicit prior consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

3 How We Collect Personal Data

3.1 Directly from you. We collect personal data that you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion. This includes your name, date of birth, mobile number, email address, and the mobile wallet number (bKash, Nagad, Rocket, or Upay) linked to your account.

3.2 Automatically through your use of the platform. When you access 77u777, we automatically collect technical data including your IP address, device identifier, browser type and version, operating system, referring URL, pages visited, games launched, session start and end times, and in-game bet history. This data is collected through server logs, cookies, and similar tracking technologies.

3.3 From third parties. We may receive supplementary identity or fraud-risk data from third-party KYC verification providers and payment processors where this is necessary to verify your identity or process a transaction securely. We do not purchase marketing data about you from data brokers.

4 How We Use Your Personal Data

77u777 uses your personal data for the following purposes:

• Creating and managing your 77u777 account, including verifying your identity and age (21+ requirement).
• Processing BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment partners.
• Detecting and preventing fraud, money laundering, account takeovers, bonus abuse, and other prohibited conduct.
• Providing customer support and resolving disputes related to your account, bets, or transactions.
• Administering responsible gaming features including deposit limits, cooling-off periods, and self-exclusion.
• Sending transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
• Sending promotional communications about 77u777 bonuses, game launches, and special offers — only where you have given explicit consent.
• Analysing aggregated and anonymised usage data to improve the platform, optimise game performance, and personalise your experience.
• Complying with applicable legal, regulatory, and contractual obligations.

5 Cookies and Tracking Technologies

5.1 Essential cookies are required for the 77u777 platform to function correctly. They maintain your login session, store your language and currency preferences, and enable secure communication between your device and our servers. These cookies cannot be disabled without breaking core platform functionality.

5.2 Analytical cookies help us understand how players interact with 77u777 — which games are most popular, where players encounter difficulties, and how overall usage patterns evolve over time. This data is processed in aggregate and is not linked to your individual identity beyond what is necessary for responsible gaming monitoring.

5.3 No third-party advertising cookies. 77u777 does not embed third-party advertising networks, social media trackers, or cross-site behavioural advertising tools on our platform. You will not be served targeted advertisements based on your 77u777 activity on other websites.

5.4 Managing cookies. You can control or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent you from logging in or using certain features of the 77u777 platform.

6 Sharing Your Personal Data

77u777 does not sell your personal data. We may share your data with the following categories of recipients only where strictly necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party services used to verify your age and identity as required by our AML/KYC obligations.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive only the technical data required to deliver their games within the 77u777 platform.
• IT and security service providers: Cloud hosting, server infrastructure, and cybersecurity vendors who process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or in response to a legitimate request from a competent authority, we may disclose personal data to law enforcement or regulatory bodies.

All third-party service providers engaged by 77u777 are contractually required to process your data only for the specific purpose for which it was shared and to maintain appropriate technical and organisational security measures.

7 International Data Transfers

77u777 operates as an offshore platform with server infrastructure located outside Bangladesh. By using the platform, you acknowledge that your personal data may be transferred to and processed in countries that do not have the same data protection laws as Bangladesh. Where such transfers occur, 77u777 takes reasonable steps to ensure your data is afforded an equivalent level of protection, including through contractual safeguards with our service providers.

8 Data Retention

77u777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specifically:

• Account and transaction records are retained for a minimum of five years following account closure to comply with AML obligations.
• Support correspondence is retained for two years following the resolution of the relevant query.
• Session and usage logs are retained for 12 months and then anonymised.
• Marketing consent records are retained for the duration of your account plus two years.

When personal data is no longer required, it is securely deleted or anonymised in accordance with 77u777's internal data disposal procedures.

9 Security Measures

77u777 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and our servers.
• Encryption of sensitive fields (including payment wallet numbers) stored in our databases.
• Role-based access controls ensuring that only authorised staff can access personal data.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Two-factor authentication options for player accounts.
• Real-time fraud monitoring and anomaly detection systems.

While 77u777 takes all reasonable precautions, no platform can guarantee absolute security. You are also responsible for maintaining the confidentiality of your login credentials. If you believe your account has been compromised, contact [email protected] immediately.

10 Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data 77u777 holds about you:

• Right of access: You may request a copy of all personal data 77u777 holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
• Right to object: You may object to processing based on our legitimate interests, including profiling for responsible gaming purposes.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability: You may request a machine-readable copy of the personal data you have provided to 77u777 where processing is based on consent or contractual necessity.

To exercise any of the above rights, please contact us at [email protected] (plain text — not a clickable link). We will respond to all valid requests within 30 days. In some cases we may need to verify your identity before processing a data rights request.

11 Children and Minors

The 77u777 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a minor has registered an account or provided personal data to us, we will immediately close the account, delete the associated data, and forfeit any balance in accordance with our Terms & Conditions. If you believe a minor has accessed our platform, please notify us at [email protected] without delay.

12 Marketing Communications

77u777 may send you promotional communications about new games, seasonal bonuses (including offers tied to Eid, Pohela Boishakh, BPL season, and IPL tournaments), and platform updates where you have given your prior consent during registration or at a later point. Each marketing communication will include clear instructions for opting out. You may also withdraw your marketing consent at any time by contacting [email protected]. Withdrawal of marketing consent will not affect your ability to use the platform or receive essential transactional messages.

13 Links to Third-Party Content

The 77u777 platform may reference third-party game providers, payment partners, or sports organisations. This Privacy Policy applies solely to data processed by 77u777 and does not extend to any third-party services. If you interact directly with a third-party service provider, their own privacy terms will govern that interaction.

14 Changes to This Policy

77u777 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the email address or mobile number associated with their account at least seven days before the changes take effect. The "Last updated" date at the top of this page will always reflect the date of the most recent revision. Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated Policy.

15 Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 77u777, please contact our support team. We are available 24 hours a day, 7 days a week. Email: [email protected] (plain text — not a clickable link). We aim to acknowledge all data-related enquiries within 24 hours and to resolve them fully within 30 days of receipt.